Equipping education, workforce and HR professionals to unlock access to better jobs

Maria Young

Senior Workforce Advisor, FMS Private Industry Council/FMS Workforce Career Center
joined over 3 years ago.

Certifications:

Recent Activity:

Posted in Career Pathway Systems Challenges and Successes

There have been times where I was not able to communicate with a customer well because they either did not want to hear what I had to say or I wasn't the right person to communicate with them. Unfortunately, this happens. In this case, I have had to refer them to another coworker who I believe will be able to communicate with them better. Some people are just able to connect with other people better and are able to get through to them and help them better. It has happened the other way around as well at times.

Posted in Strategies for Facilitating Difficult Meeting Conversations

There have been times where I was not able to communicate with a customer well because they either did not want to hear what I had to say or I wasn't the right person to communicate with them. Unfortunately, this happens. In this case, I have had to refer them to another coworker who I believe will be able to communicate with them better. Some people are just able to connect with other people better and are able to get through to them and help them better. It has happened the other way around as well at times.

Posted in Strategies for Addressing Communication Challenges

There have been times where I was not able to communicate with a customer well because they either did not want to hear what I had to say or I wasn't the right person to communicate with them. Unfortunately, this happens. In this case, I have had to refer them to another coworker who I believe will be able to communicate with them better. Some people are just able to connect with other people better and are able to get through to them and help them better. It has happened the other way around as well at times.

Posted in Best Practices in Critical Thinking

There have been times where I was not able to communicate with a customer well because they either did not want to hear what I had to say or I wasn't the right person to communicate with them. Unfortunately, this happens. In this case, I have had to refer them to another coworker who I believe will be able to communicate with them better. Some people are just able to connect with other people better and are able to get through to them and help them better. It has happened the other way around as well at times.

Posted in Inspiring Leader Attributes

There have been times where I was not able to communicate with a customer well because they either did not want to hear what I had to say or I wasn't the right person to communicate with them. Unfortunately, this happens. In this case, I have had to refer them to another coworker who I believe will be able to communicate with them better. Some people are just able to connect with other people better and are able to get through to them and help them better. It has happened the other way around as well at times.