My biggest challenge is working with individuals who are re-entering the workforce following incarceration.  It is sometimes difficult to get employers on board with giving the individual a second chance.
On the success side, it would be an individual who wanted a complete career change and tried something new, successfully completed OJT and found the new career to be rewarding both emotionally and financially. 

It’s important to remember that since communication involves feelings, perceptions and beliefs, we cannot control how others receive what we communicate.  It sometimes takes multiple interactions and/or various approaches (written, verbal, pictorial) to convey information.  

I have always utilized critical thinking but in the past I’d never broken it down into the elements of reasoning – this makes the thinking far more objective.  This module has made me more self-aware and able to keep in check my personal interpretations, inferences and assumptions.

Preparing and planning are key to a successful meeting.  Having an agenda ahead of time allows both the facilitator and all participants to know the goals of the meeting and be prepared for it.  Sticking to the scheduled meeting timeframe is also very important. 

The greatest leader I've work for was respectful, transparent, and trustworthy.  She lead by example and was focused and accountable which inspired the same in the team.