I was faced with difficult communication when a friend became hostile due to miscommunication. I dismissed the hostility and removed myself from the situation because communication isn't too effective with anger. I allowed time to pass and eventually was able to break the ice and have a conversation on even terms. This allowed the truth, even if not agreed on by both sides, to be understood.

I was faced with difficult communication when a friend became hostile due to miscommunication. I dismissed the hostility and removed myself from the situation because communication isn't too effective with anger. I allowed time to pass and eventually was able to break the ice and have a conversation on even terms. This allowed the truth, even if not agreed on by both sides, to be understood.

Haven't really had to facilitate a conversation with Stakeholders. I would say to first understand who you are speaking with to understand what questions to ask them. Also have an understanding of why you are talking with them as well.

Not sure I know of any situations on this incident.  I'm sure the person is very knowledge. Definitely someone who leads by example.  

For continuous growth, reflection is a big step. You have to be willing to look and analyze the prior to understand the future/present. That could be looking at prior data or prior steps all the way to going back over how a meeting went. I think for me, reflection helps a lot.